The Importance of a Seamless Onboarding Experience in Healthcare
Onboarding encompasses everything that’s required of a new employee when they start work. It includes paperwork, defining roles and expectations, setting up workspaces and technology, and becoming familiar with company culture.
For healthcare professionals and facilities, onboarding may include additional training such as compliance, clinical skills, and patient safety training. This ensures that employees are up to date on industry regulations, privacy laws, and ethical conduct, adding another layer to the onboarding process.
Having a seamless onboarding experience is critical to an organization’s success and is shown to lead to increased employee retention, satisfaction, and overall performance.
What is an LMS?
A Learning Management System (LMS) is a multiuser software application, usually accessed through a web browser, which helps organizations manage training and deliver virtual or blended learning.
Benefits of Learning Management Systems in Onboarding
Organizations can use LMSs to help accelerate and improve the onboarding process. Benefits include:
Streamlined and centralized orientation and training
Learning management systems provide a centralized place for employee training and education. Instead of going to a classroom and hiring a facilitator, set curriculums can be developed for new employees as a part of the onboarding process, enabling employees to access training and orientation from anywhere there’s an internet connection.
Personalized learning
LMSs can help deliver personalized learning based on the role of the employee. Providing training in targeted areas of improvement can help bridge skill gaps and accelerate the transition of new hires.
Analytics and data
LMSs provide reports and analytics that can be used to evaluate employee knowledge and abilities. In addition, analytics may help organizations identify where they can better align training and performance needs with business goals.
Having a smooth onboarding process sets the tone by creating a positive experience for new employees. LMSs can help healthcare professionals and facilities streamline the process by delivering set curriculums, personalized learning experiences, and provide valuable analytics which benefit both employees and employers.
References:
Crail, C., & Watts, R. (2023, May 26). The onboarding process: A step-by-step guide. Forbes. https://www.forbes.com/advisor/business/onboarding-process/
Foreman, S. D. (2018). The LMS guidebook: Learning management systems demystified. ATD Press.
Learn more about how AHIQ’s Learning Management System can optimize your onboarding process.